Voice Over IP (VoIP)
Enterprise-grade VoIP telephone service
Advanced phone systems with 70+ features at a fraction of the cost
It’s time to ditch traditional phone systems! Traditional phone systems require mounted hardware, costly technician visits, and manual, labor intensive programming. VoIP offers far more features and flexibility, all at a lower cost.
MTS works with our sister company, Voice 9, to provide VoIP services across Maryland, Delaware, Washington, D.C., and Virginia.
What is VoIP and how does it work?
VoIP (Voice over Internet Protocol) is a modern communication technology that allows you to make voice calls using the internet instead of traditional phone lines.
When you speak into a VoIP-enabled phone, your voice is converted into digital data. That data then travels across the internet in small packets. When a VoIP device receives call data, it converts it back into sound, allowing both parties to hear each other. VoIP devices work seamlessly with each other, as well as traditional telephones and mobile phones.
VoIP Features
These are just a few examples of the features offered by Voice 9 services. Each of these features is highly customizable and easy to manage.
Auto Attendant
MTS VoIP includes unlimited Auto Attendants with a Visual Builder that is simple enough for anyone to use and understand.
Call Parking
Park a call and pick it up on a different device, giving your team flexibility to move about your space without needing to call customers back.
Web Portal
Our easy-to-use web portal will make managing your service a breeze from any device, anywhere. Additional features can be accessed and managed from the portal.
Hunt Groups
Route calls to a group of users, or even to their cell phones. Or have all the phones in the office ring at once. This ensures your customers can always get the help they need.
Call Recording
You can record calls on-demand, always, or never. Use recordings for accountability or training.
Voicemail to Email
Receive voicemail messages directly to your email inbox. Read a transcript of the message, or listen to it on any device.
Local Support
When you need help, you can expect to speak with an MTS staff member based in the USA (we’re headquartered in Maryland).